FAQ
Questions buyers ask first.
If something is not here, ask directly — we would rather answer plainly than write a promise we cannot keep.
Ordering
What is your minimum order?
100 pieces per color and style. Below that we cannot schedule a production run.
Can I start with fewer pieces for a first collection?
No. 100 pieces per color and style is the minimum we can run, and we would rather say that now than after a sample.
How many styles can one order include?
As many as you need, but each style carries its own 100-piece minimum per color.
How is the size breakdown agreed?
Per order. You send the size ratio and we confirm it against the quantity before cutting.
Sampling
How long does a sample take?
2–3 weeks when we use stock fabric. Custom fabric adds development and dyeing time before sampling can start.
What do I need to send to start?
A tech pack, a sketch, or a garment you already own, plus your size range, target quantity and any fabric preference.
Do you work from an existing garment?
Yes. Send the garment or its measurements and we use it as the reference for the pattern.
Fabric
Can you find fabric for me?
Yes. Send a reference, a composition, a hand-feel or a budget, and we look through our channels, including the Guangzhou fabric markets, and come back with real photographs and options.
Do you keep fabric in stock?
No. Availability is confirmed per request. We do not publish a stock list or a price list.
Production & quality
Do you make everything in your own factory?
No. Our own team of about 30 people handles pattern, sourcing, sampling, final inspection and packing. Stitching runs with five long-term production partners, and the garments come back to us before they are packed.
Who inspects the goods?
Our own team, after the garments return from the sewing partners and before packing.
Can I arrange a third-party inspection?
Yes. Tell us the company and the timing and we will schedule it with you.
Working together
Where are you based?
Zhangjiagang, Jiangsu, China — roughly two hours from Shanghai.
Can I visit the factory?
Yes, arranged in advance. A video call is usually faster if you are not travelling.
Do you exhibit at trade shows?
Yes. We exhibit at trade shows in Australia and the United States, including Sourcing at MAGIC in Las Vegas, and are confirmed for MAGIC 2027.
How do I start an enquiry?
Use the form on the contact page, or email jackxu@shazhoutextile1976.com directly.
Still asking
Send the question with the reference.
jackxu@shazhoutextile1976.com